The AI-powered Eligibility Checker, referred to as "Bridget," determines eligibility through these steps: Existing Patient Data: If the platform has existing patient information, it checks eligibility based on stored data. Additional Details: If necessary, Bridget prompts users to provide more information (e.g., income, family size). New Patients: For new patients, Bridget collects basic details such as name, address, birthdate, income, and dependents. Assessment: Once information is gathered, the platform checks eligibility against organizational screening criteria or templates. It then displays eligible benefits in a tile format with options to learn more or apply​(Product Requirements Do…).

The Resource Directory offers: Public Resources: Retrieved from online sources like government websites, Google Maps, and OpenAI data. Internal Resources: Uploaded by users or organizations, including documents (CSVs, PDFs), emails, and website data. Resource Details: Each entry provides comments, contact information, descriptions, and availability hours. VoiceAI Integration: Facilitates direct calls to resources for real-time information​(Product Requirements Do…).